Shipping Policy

Welcome to Shapermint! We are committed to delivering your orders as quickly and safely as possible.

Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Estimated Delivery Times

We ship to select destinations worldwide. Estimated delivery timelines are as follows:

• Standard Delivery: 7 to 15 business days.

Please note that delivery times are estimates and cannot be guaranteed. Factors such as weather, high volume periods, or carrier delays may affect delivery schedules.

Order Tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become available.

Customs, Duties, and Taxes

Shapermint is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Customs clearance procedures may occasionally cause delays beyond our original delivery estimates.

Contact Support

If you haven't received your order within 20 business days of receiving your shipping confirmation email, please contact us at contact@shapermintstore.com with your name and order number, and we will investigate it for you.